1. Introduction DEROM TOTAL S.R.L., headquartered in Berceni, jud. Prahova, at Tudor Vladimirescu Street, no.1 registered, at the Trade Register Office under no. J29/208/2001, CIF RO13742656(“DEROM” or “Company”), respects the privacy of visitors to our website and is committed to protecting the personal information collected through its use. By providing personal information on our website, you agree to the practices described in this privacy policy.
2. Information Collection2.1 Personal Information: We may collect personal information such as name, email address, phone number, and other personal data provided voluntarily by users through contact forms, job applications, service orders, or other interactions on our website. 2.2 Usage Information: We automatically collect data about how our website is used, including IP address, browser type, and pages visited, to analyze traffic and improve user experience. This may involve cookies or other tracking technologies.
3. Purpose of Data Collection We use personal information to:
Provide information and services requested by users;
Communicate news and updates related to our services;
Improve the functionality and content of the website;
Manage our communication systems and IT security;
Fulfill legal obligations and manage our business operations.
4. Data Protection Principles DEROM adheres to the following principles in its data processing activities:
Lawfulness, fairness, and transparency;
Purpose limitation;
Data minimization;
Accuracy;
Storage limitation;
Integrity and confidentiality.
5. Data Protection Measures We are committed to protecting personal information by implementing appropriate technical and organizational measures to prevent unauthorized access, disclosure, or destruction of data. We store data in accordance with legal requirements and for the period necessary to fulfill the purposes for which it was collected.
6. Data Retention Personal data will be retained only as long as necessary for the purposes stated or as required by law:
Service-related data: 3 years post-contract termination;
Billing data: 10 years per accounting laws;
CCTV data: 30 days per legal requirements.
7. User Rights Users have the following rights regarding their personal data:
Right to be informed;
Right to access data;
Right to rectify data;
Right to delete data (“right to be forgotten”);
Right to restrict data processing;
Right to object to data processing;
Right to data portability;
Right not to be subject to automated decisions.
To exercise these rights, please contact us at: gdpr@deromtotal.ro. We will respond within one month, extendable by two months for complex requests.
8. Data Transfer We will not transfer users’ personal data to third parties without their consent, except as required by law or necessary to fulfill contractual obligations. Data may be shared with:
Competent authorities;
Service providers, such as IT and security consultants;
Legal and audit firms, where justified.
9. Use of Cookies Our website uses cookies to enhance navigation and provide a personalized experience for users. Information collected via cookies may include IP address, user code, browser type, system type, content and pages accessed, and frequency of visits. Users can manage cookie settings in their browser but disabling cookies may affect website functionality.
10. Changes to the Privacy Policy We reserve the right to amend this privacy policy as needed. Any changes will be posted on this page and, if applicable, communicated to users. We encourage you to review this policy periodically.
11. Contact For any questions or requests related to our privacy policy, please contact us at:
Address: Str. Tudor Vladimirescu, nr.1, sat Berceni, Jud. Prahova, Romania
12. Supervisory Authority If you are dissatisfied with how we process your data, you can contact the National Supervisory Authority for Personal Data Processing:
Address: B-dul G-ral. Gheorghe Magheru, Bucharest, Romania
